Terms and Conditions
End User License Agreement for Hayya Rider and Hayya Driver.
End User License Agreement (EULA)
Last updated: December 2025
This End User License Agreement ("Agreement") is a binding agreement between you ("End-User" or "You") and Hayya, LLC ("Licensor," "Hayya").
By downloading or using the Hayya Rider or Hayya Driver application (the "Application") from the Apple App Store, Google Play, or any update thereto, You agree to be bound by this Agreement.
Apple and Google are not parties to this Agreement. Hayya is solely responsible for the Application and its content.
1. The Application
The Application is mobile software that provides ride-hailing services by connecting Riders and Drivers through the Hayya Platform.
The Application is not tailored to comply with sector-specific regulations (such as healthcare or financial compliance). You may not use the Application in a manner that would require such compliance unless agreed by Hayya in writing.
2. Scope of License
2.1 You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Application on devices You own or control, in accordance with the Apple App Store and Google Play Terms of Service.
2.2 This license applies to updates provided by Hayya, unless accompanied by a new license.
2.3 You may not share, sell, rent, lease, lend, or otherwise redistribute the Application.
2.4 You may not reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Application.
2.5 You may not copy or modify the Application, except as expressly permitted under this Agreement.
2.6 Any violation of these restrictions may result in termination of your license and possible legal action.
3. Technical Requirements
You are responsible for ensuring your device meets the technical requirements for running the Application. Hayya may update technical specifications at any time.
4. Maintenance and Support
Hayya is solely responsible for maintenance and support of the Application. Apple and Google have no obligation to provide maintenance or support.
5. Use of Data
By using the Application, You acknowledge that Hayya may access and process your personal information in accordance with its Privacy Policy:
www.hayyaride.com/privacy
6. User-Generated Contributions
The Application may allow you to submit content ("Contributions"). By doing so, you warrant that:
- You have rights to the content you share.
- Contributions do not infringe on others' rights.
- Contributions are not unlawful, offensive, or harmful.
You grant Hayya a non-exclusive, worldwide, royalty-free license to use, display, and distribute Contributions for the operation and improvement of the Application.
7. Liability
Hayya is only liable for damages caused by intent or gross negligence. In cases of minor negligence, liability is limited to foreseeable damages. This does not limit liability for death, personal injury, or other non-excludable obligations under applicable law.
8. Warranty
8.1 Hayya warrants that the Application is free from malware at the time of download and functions as described in documentation.
8.2 No warranty applies where the Application has been modified, misused, or used with incompatible devices.
8.3 Issues must be reported promptly to Hayya.
8.4 Remedies are limited to repair, replacement, or refund of the Application where applicable.
9. Product Claims
Hayya is responsible for handling all claims regarding the Application, including product liability, compliance, or consumer protection issues.
10. Legal Compliance
You must comply with applicable local laws when using the Application.
11. Contact Information
For support, questions, or claims regarding the Application, contact:
Hayya, LLC
Email: support@hayyaride.com
Website: www.hayyaride.com